IT Support Limited Hours Plans
Ideal for Companies with less support requirements
Mega Standard S10
OMR 150
10 Hours- Support for Desktops, Networking and Servers
- Support and Installation Tickets
- Quick Response SLA
- WhatsApp and Email Notifications
- ITSM Application Access
Mega Standard S20
OMR 275
20 Hours- Support for Desktops, Networking and Servers
- Support and Installation Tickets
- Quick Response SLA
- WhatsApp and Email Notifications
- ITSM Application Access
Mega Standard S50
OMR 500
50 Hours- Support for Desktops, Networking and Servers
- Support and Installation Tickets
- Quick Response SLA
- WhatsApp and Email Notifications
- ITSM Application Access
Would you like to know more about Mega Standard Plans?
IT Support Plans with Unlimited Hours and Tickets
Manage your IT operations with Ease
Giga Standard G0
OMR 10
Per User/Month- Unlimited Hours
- Unlimited Remote Support and Onsite Visits
- Proactive Maintenance
- Desktop Support
- Network Administration
- Servers Administration
- ITSM Application Access
- Security Controls
- Annual GAP Analysis
- Annual Vulnerability Assessment
- Minimum 10 Users Billing
Giga Standard G2
OMR 8
Per User/Month- Unlimited Hours
- Unlimited Remote Support and Monthly Two Onsite Visit
- Proactive Maintenance
- Desktop Support
- Network Administration
- Servers Administration
- ITSM Application Access
- Security Controls
- Annual GAP Analysis
- Minimum 10 Users Billing
Giga Standard G1
OMR 6
Per User/Month- Unlimited Hours
- Unlimited Remote Support and Monthly One Onsite Visit
- Proactive Maintenance
- Desktop Support
- Network Administration
- Servers Administration
- ITSM Application Access
- Security Controls
- Annual GAP Analysis
- Minimum 10 Users Billing
Giga Standard R0
OMR 5
Per User/Month- Unlimited Hours
- Unlimited Remote Support
- Proactive Maintenance
- Desktop Support
- Network Administration
- Servers Administration
- ITSM Application Access
- Security Controls
- Annual GAP Analysis
- Annual Vulnerability Assessment
- Minimum 10 Users Billing
Would you like to know more about Mega Standard Plans?
Do You consider Cyber Security at Priority?
Get Covered by Tera Standard Plan for Managed IT Services and Managed Security, Starting from OMR 15 Per User/Month
What you Get in?
OMR 15
Per User/Month- Managed IT Services
- Managed Security and License
- Cyber Security Controls & Policies
Managed IT Services
IT Operations
Included- Managed Laptops and Desktops
- Managed Servers
- Managed Network
- Managed Backup
- Asset Management
- End to End IT Infrastructure Support
Managed Security with License
Blue Team
Included- Endpoint Security License and Services
- Server Security License and Services
- E-Mail Security License and Services
- Cloud Backup License and Services
Security Controls
Red Team
Included- Implement Security Best Practices
- Annual VAPT
- GAP Analisys
