Tailored Plans for SMEs and Startups

Mega Standard Plan

Break-fix Support at with Limited Hours Plans

Break Fix Support

MEGA S10
MEGA S20
MEGA S50
Price
OMR 150
OMR 300
OMR 750
Hours of Support
10 Hours
20 Hours
50 Hours
Endpoint Support
Server Support - L1
Network Support - L1
CCTV and Door Access
Structured Cabling
Tickets for Problems and Installations
ITSM Portal to View the Tickets and Plan Consumption 
4 Hours Response SLA

Giga Standard Plans

Unlimited Proactive Support for an Always-On IT

Proactive Services

GIGA S1
GIGA S2
GIGA S4
Pricing Per User/Month
5 OMR 
8 OMR 
10  OMR 
Onsite Support Visits
1
2
4
Unlimited Remote Support
Endpoint Management
Proactive Management for Desktops and Laptops, Support to End Users
Asset Management
We will maintain the IT Assets inventory and provide you access to view.
Endpoint patches
Helpdesk Portal
ITSM Portal for all users to view the ticket status. Account Owners can view All Tickets, Risks, Reports
Servers Administrator
We will manage your Servers for availability , perfomance and security. Upto 3 Servers Included
Network Administration
We will manage your Network Switches and Firewall Upto 3 Switches and 1 Firewall, 5 Access Points
IP Telephony
We will manage your Network Switches and Firewall Upto 3 Switches and 1 Firewall
Add On
Add On
Add On
CCTV 
We will manage your Network Switches and Firewall Upto 3 Switches and 1 Firewall
Add On
Add On
Add On
Backup Management
Automated monitoring and problem resolution if your backup is compliant. 
Proactive server monitoring
We’ll monitor your server 24/7 so you don’t have to
Add On
Active Network Monitoring
Up to 30  devices, including switches servers and firewalls, are actively monitored for problems 24/7
Add On
Annual Strategic Review
We’ll monitor your server 24/7 so you don’t have to
SLA
Dedicated Hotline

Tera Standard Plan

Unlimited Proactive Support with Cyber Security Essentials

Security Bundled

Endpoints Management
Endpoints Security Services and License
Managed Servers
Servers Security Services and License
Managed Network
Network Security Services
Cloud E-Mail Management
E-Mail Security Services and License
Backup Management and License
24x7 NOC
Asset Management
Annual Vulnerability Assessment
Cyber Security Policies Document
Website Security
15 OMR Per User/Month

Contact us for a seamless IT experience that keeps your operations running smoothly